Website Disclaimer | Acorn Therapy
1. Website Ownership and Contact
This website is owned and operated by Denis Victor, a counselling therapist who runs Acorn Therapy. I offer face-to-face counselling in Cheltenham, Gloucestershire, and online counselling for clients across the UK.
The website provides information about my counselling services, my approach to counselling, and resources intended to help people better understand emotional wellbeing and mental health.
2. Educational and Informational Purposes
The information published on the Acorn Therapy website, including articles, downloadable resources and other mental health content, is provided for general educational and informational purposes.
My aim is to offer helpful information that encourages reflection, increases understanding and helps people consider the support that may be right for them.
3. General Disclaimer
The information on this website is not intended to replace medical advice, a professional assessment, diagnosis or treatment from a suitably qualified healthcare professional.
Everyone’s circumstances and experiences are different. Information that may be helpful to one person may not be appropriate for another. If you have concerns about your physical or mental health, please speak to your GP or another appropriately qualified healthcare professional.
Reading this website or using its resources does not, by itself, establish a counselling relationship between you and Acorn Therapy. A counselling relationship begins only when the necessary arrangements and agreements have been made.
You are responsible for how you interpret and use general information provided on this website. If you are unsure whether something is appropriate for your circumstances, please seek advice from a relevant professional.
4. Accuracy and Changes to Website Content
I make reasonable efforts to ensure that the information on this website is accurate, relevant and up to date. However, I cannot guarantee that all information is complete, accurate or current at all times.
Website content, resources and links may be updated, amended or removed as necessary without prior notice.
5. External Links
The Acorn Therapy website may include links to third-party websites, organisations and support services that I believe may be useful to visitors.
These external websites are operated independently of Acorn Therapy. I cannot guarantee the accuracy, availability or suitability of their content, and linking to a website does not necessarily mean that I endorse all the information or services it provides.
When visiting an external website, please review its own privacy policy, terms and conditions, and other relevant information.
6. Limitation of Liability
I take reasonable care in preparing and maintaining the content of the Acorn Therapy website. However, the website and its general informational resources are provided without a guarantee that they will always be available, uninterrupted or free from errors.
To the extent permitted by applicable law, Acorn Therapy accepts no responsibility for losses arising from reliance on general website information or from the use or unavailability of external websites or services.
Nothing in this disclaimer excludes or limits any liability that cannot lawfully be excluded or limited, including any applicable rights or protections available to consumers.
7. Mental Health Crisis and Urgent Support
Acorn Therapy’s counselling services, including online counselling, are not an emergency or crisis-response service. I may not be able to respond immediately to messages or provide urgent support outside agreed counselling appointments.
If you are experiencing a mental health crisis, feel unable to keep yourself safe, or are concerned that you may act on thoughts of suicide or self-harm, please seek urgent help rather than waiting for a counselling appointment or email response.
In England, you can access support through the following services:
Immediate danger or life-threatening emergency: Call 999 or go to your nearest A&E department.
Urgent mental health support: Contact NHS 111 and select the mental health option, where available in your area.
Samaritans: Call 116 123 free of charge, at any time, day or night, or visit www.samaritans.org.
Your GP: Contact your GP for advice and support with ongoing mental health concerns.
If you are supporting someone who may be at immediate risk, contact emergency services if necessary.
For additional sources of emotional and mental health support, please visit the useful links section of the Acorn Therapy website.
8. Contact
If you have questions about this website or the information provided, you can contact me through the contact details on the Acorn Therapy website.
Acorn Therapy
Denis Victor, Counselling Therapist
Cheltenham, Gloucestershire
Website: www.acorntherapy.co.uk
Last reviewed: October 2026.